Bicycle seats that fit right, instinctive ATM interfaces, safer hospital protocols -- all are products of design thinking. Some journalists already are using this collaborative process to craft better journalism. Fred Dust, Partner at the design firm IDEO and Heather Chaplin, Director of the Journalism + Design program at The New School, share lessons learned from new research into how thinking creatively can help organically engage audiences and sustain growth. JSK Stanford Fellow Shazna Nessa will moderate.
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— This session will have live video
— This session will have recorded audio