As a Partner at IDEO, Dust works with leaders and change agents to unlock the potential of innovation networks in business, government, and society. During his tenure, Dust has taken Nike executives shopping, helped to guide the realization of a future-focused education center at Stanford University, and collaborated with patients and staff to build innovative service models for the Mayo Clinic and Kaiser Permanente. He’s also collaborated with the American Red Cross to redesign its donation experience and the Transportation Security Administration to evolve airport security. Other clients include the Bill & Melinda Gates Foundation, Rockefeller foundation, University of Phoenix, US Agency for International Development, US Office of Personnel Management, and the US Social Security Administration. Dust currently serves on the boards of Parsons, The New School, Community Solutions, and IDEO.org. He lectures widely on topics including design methodology, future experience trends, and social innovation.
- Saturday, 10:00 am - Building a Better Bicycle: Design Thinking and Journalism
- See the full schedule →